Effective Date: June 15, 2026
At Madera Software (“Madera,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, engage with our services, or interact with our software platform.
Information We Collect
We may collect information from you in several ways, including:
Information You Provide Directly
When you submit a contact form, request a demo, subscribe to communications, or engage with our services, we may collect:
- Name
- Company Name
- Email Address
- Phone Number
- Job Title
- Other information you voluntarily provide
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP Address
- Browser Type and Device Information
- Pages Visited
- Referral Source
- Time Spent on Site
- General Usage Analytics through cookies and similar technologies
Software Platform Data
If you use Madera’s software products, operational or system-generated data may be processed as part of the services we provide to support analytics, reporting, workflow management, and platform functionality.
How We Use Information
We use collected information to:
- Provide and improve our software products and services
- Respond to inquiries and customer support requests
- Deliver product demonstrations and onboarding services
- Improve website performance and user experience
- Communicate product updates, service notifications, and company news
- Analyze platform performance and product usage trends
- Maintain security and prevent unauthorized access
Data Security
We take commercially reasonable administrative, technical, and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or misuse.
While we work to protect your data, no system or method of electronic transmission can be guaranteed to be completely secure.
Data Sharing
Madera Software does not sell, rent, or trade personal information to third parties.
We may share information with trusted service providers who help us operate our website, host infrastructure, provide analytics, or deliver services necessary to support our platform. These providers are contractually obligated to maintain confidentiality and safeguard data.
We may also disclose information when required by law or when necessary to protect our legal rights.
Cookies and Analytics
Our website may use cookies and third-party analytics tools to better understand how visitors interact with our website and to improve user experience.
You may disable cookies through your browser settings, though some website functionality may be affected.
Third-Party Services
Our website or software platform may integrate with third-party applications, cloud providers, or business systems. Madera Software is not responsible for the privacy practices of third-party services outside of our direct control.
We encourage users to review the privacy policies of those providers independently.
Data Retention
We retain information only for as long as necessary to fulfill business, contractual, legal, or operational requirements.
When data is no longer required, we take reasonable steps to securely delete or anonymize it.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal data where legally permissible
- Opt out of certain communications
Requests may be submitted using the contact information below.
Children’s Privacy
Madera Software does not knowingly collect personal information from children under the age of 13 and our services are not intended for children.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.
Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy or how we manage information, please contact us:
Madera Software
info@maderasoftware.com
+1 (225) 333-4567
